about us
About us
our servicesYes
Public and Patient Voice
Healthcare consultancy
Page not foundNo
South East CSUNo
About us09/09/2014 16:00No
Our services19/09/2014 08:00No
solutions19/09/2014 09:00No
Business Development22/09/2014 01:00No
Commissioning for Outcomes22/09/2014 01:00Yes
Clinical Services322/09/2014 02:00No
Health Help Now22/09/2014 02:00Yes
News22/09/2014 03:00No
Contact22/09/2014 03:00No
Communications and Engagement22/09/2014 03:00No
Workforce22/09/2014 03:00Yes
Contracting, Procurement and Business Intelligence22/09/2014 04:00No
Financial Services22/09/2014 06:00No
Governance22/09/2014 06:30No
South East CSU launch22/09/2014 07:00No
Human Resources22/09/2014 07:00No
IT Services22/09/2014 08:00No
Transformation and Redesign22/09/2014 09:00No
Our core principles26/09/2014 01:00Yes
What we do26/09/2014 03:00Yes
Employee management made easy26/09/2014 20:18No
Health Help Now26/09/2014 20:23No
Site Map29/09/2014 12:00No
Results29/09/2014 14:00No
Privacy policy29/09/2014 16:00No
FeatureManager29/09/2014 16:00No
Leadership Team30/09/2014 12:00Yes
resultsv201/10/2014 11:00No
Health Policy Support Unit18/11/2014 17:00Yes
Thank you for subscribing10/12/2014 17:00No
Health Help Now11/12/2014 16:12No
Update on BI platform12/12/2014 15:00No
NHS Director visits our CSU12/12/2014 15:00No
Headlines in health12/12/2014 15:00No
Transforming modern medicine through genomics medicine12/12/2014 15:00No
Our award winning app Health Help Now12/12/2014 15:00No
12/12/2014 15:50No
12/12/2014 15:50No
12/12/2014 15:56No
Employee management made simple12/12/2014 16:00No
Spotlight on… Matthew Nye12/12/2014 16:00No
12/12/2014 16:00No
Award-winning health app is now one year old13/12/2014 09:00No
Services03/02/2015 11:00No
New Service 104/02/2015 15:00No
Business Support Services05/02/2015 12:00Yes
Clinical Services05/02/2015 12:00Yes
Business intelligence and informatics05/02/2015 12:00Yes
Contracting and Procurement05/02/2015 12:00Yes
Communications and Engagement05/02/2015 12:00Yes
Healthcare consultancy05/02/2015 12:00Yes
Analytics and reporting05/02/2015 12:00No
Data warehousing05/02/2015 12:00No
Application development05/02/2015 12:00No
Financial Services05/02/2015 12:00No
Human resources05/02/2015 12:00No
Business advisory services05/02/2015 12:00No
Information communication technology05/02/2015 12:00No
Organisational development05/02/2015 12:00No
Medicines management05/02/2015 12:00No
Continuing healthcare05/02/2015 12:00No
Individual Funding Requests05/02/2015 12:00No
Quality and clinical governance05/02/2015 12:00No
Pathology05/02/2015 12:00No
Communications05/02/2015 12:00No
Engagement05/02/2015 12:00No
Creative and design05/02/2015 12:00No
Contract management05/02/2015 12:00No
Specialised contracting05/02/2015 12:00No
Clinical and non-clinical procurement05/02/2015 12:00No
New models of commissioning05/02/2015 12:00No
Whole system integration05/02/2015 12:00No
Service optimisation05/02/2015 12:00No
Learning and development05/02/2015 12:00No
South East CSU joins new framework for commissioning support services 05/02/2015 16:00No
Transforming participation06/02/2015 13:00Yes
Safeguarding09/02/2015 10:00Yes
New report shows patient engagement is essential to improving services15/07/2015 16:00No
15/07/2015 16:16No
Helping people in crisis with mental health problems27/10/2015 16:00No
27/10/2015 16:03No
ClineCall copia02/11/2015 11:55No
Improving patient access02/11/2015 12:00Yes
Health Help Now milestone26/02/2016 11:00No
Diabetes07/04/2016 14:00Yes
Meet the team08/04/2016 14:00No
Working to support patients with diabetes10/04/2016 06:00No
Medicines Management Customer Resources19/05/2016 10:00No
Building a new CSU18/10/2016 21:00No
NHS Mail service disruption14/11/2016 15:00Yes
Supporting STPs23/11/2016 11:00No
23/11/2016 11:00No
Partnership01/04/2017 21:00No

​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​Leadership Team​​​

South East CSU is led by a committed and experienced team. Our background in the NHS, wider public sector and commercial organisations allows us to br​ing together the skills and e​xpertise to support clinical commissioners: we understand the need to deliver improvements in patient care, and have the experience to achieve results in a challenging environment.​


​Mark Creelman - Managing Director 

Originally a qualified accountant and then social worker, I worked at the coal face of joint health and social care integrated teams for 10 years before moving into a specialist commissioning role in 2006. This gave me insight into the complexities of service redesign, contracting and commissioning and as Director of Commissioning in Kensington and Chelsea PCT, I was able to drive efficiencies through innovative service transformation. I then became Director of Strategy and QIPP for inner North West London PCTs, then Account Director for a number of North West London CCGs.

Some of my career highlights to date include the delivery of a one year QIPP of £50m across three PCTs, developing a North West London mental health strategy, and managing the transition of a 50 strong commissioning department through two NHS reorganisations. ​​


Mark Watson - Human Resources

I have over 15 years' experience of working within Human Resources and am a fellow of the Chartered Institute of Personnel and Development (CIPD).

I started his career with Marks & Spencer, before joining the Royal Bank of Scotland and then BUPA, where I was part of the management team that delivered the separation of the hospital business to create Spire Healthcare.  I joined the NHS in 2009, and have worked in lead HR roles across London in acute trusts and commissioning organisations.   


Lisa Greenhorn - Business Development 

I am an experienced NHS leader with over 24 years' working in commissioning and provider organisations.  I have held a variety of senior management roles, including customer account management, strategic and innovative programme delivery and business and pathway redesign. 

My background offers experience in negotiating annual SLAs, developing investment plans for strategic boards, leading large-scale change programmes across multiple care settings and the transition of regional IT and commissioning support services in response to market and organisational changes. 

I am also about to complete my Masters in Healthcare Leadership through the University of Birmingham and NHS Leadership Academy.

​​Jeremy Burden - Healthcare Procurement and Provider Management 
I trained and practiced as a nurse at Charing Cross Hospital before moving into general management at Barts Health. I then worked across London in a number of general management and commissioning roles, giving me a deep understanding of the commissioning system and contracting processes.

Through these roles, I’ve had the opportunity to set up NHS Direct South East London in 2000, commissioned and opened a new health centre in West Greenwich, led reviews of mental health, sexual health and maternity at Tower Hamlets PCT,  and helped establish South London CSU as one of the strongest CSUs in the country.​

Harry Turner - Finance (CFO)

I have significant experience in finance, contracting and analytics through my career in the NHS, which I started as a national finance trainee, and have also worked on a number of large change projects such as the set up of CCGs across London. 

Prior to my current role I held a number of senior positions in the NHS across north central London, including being Director of Finance in Haringey and Enfield PCTs, and Director of Contracts in Haringey PCT. I have been a full member of the Chartered Institute of Public Finance and Accountancy since 1995.


​Oliver Lake - Transformation 

I have 9 years' experience at Director level covering portfolios such as Governance, Transformation, Communications and Engagement. Building on this, and using my professional communications and engagement background I bring fresh thinking to transformational change. 

My career highlights include recently delivering national and local programmes to improve the patient voice in commissioning as well as putting patients more in control of their own health.  I have also delivered public consultations on major service change and now specialise in Organisational Development.  

​​​ ​Steve-OrmanBW.png

Steve Orman - ICT​

After roles in a series of private companies, I have been working in the NHS since 2004, unifying services, overseeing projects, developing and piloting benchmarking tools, and redefining IT services across trusts, hospitals and strategic health authorities.

I have a wide ranging experience in building and leading teams, successfully delivering large scale complex multi-sited projects and reducing overall budget costs. I strive to continually make positive impacts on service delivery and customer/client perceptions. 

I'm well versed in leading change and meeting business objectives, assisting businesses in realising the benefits of information, technology and service management investments, now and in the future.​