For all CCG media enquiries, please email the media team on email@example.com or telephone 03000 424499. If you have an urgent media enquiry, please call our out-of-hours service on 07876 448602.
For media enquiries relating to South East CSU, please contact our Communications team on 020 3049 9913 or email at firstname.lastname@example.org.
The Freedom of Information Act (FOI) 2000 gives members of the public a right to request access to all types of recorded information held by public authorities, promoting a culture of openness and accountability across the public sector.
South East CSU exists as a body under NHS England and therefore NHS England's Customer Contact Centre (CCC) will be handling all FOI requests.
How to make a FOI request to NHS England:
Your request must be in writing and can be either posted or emailed to NHS England.
For postal requests, please send to::
PO Box 16738
Email requests should be sent to email@example.com. Please write 'Freedom of Information' in the subject line.
If you have a comment or complaint about a GP, dentist, pharmacist or optician you are unable to resolve with the Practice Manager, please contact NHS England:
Email: firstname.lastname@example.org. Please write 'Complaints Manager' in the subject line. Tel: 0300 311 22 33 - Monday-Friday 8am-6pm.
If you have a comment or complaint about a hospital, mental health or community trust please contact them directly.
If your enquiry relates to a commissioning arrangement or process for the following NHS Clinical Commissioning Groups please contact our Complaints team:
Ashford, Canterbury and Coastal, Croydon,
Lambeth, Merton, South Kent Coast, Southwark, Thanet, West Kent
Email: SECSU.email@example.com Tel: London = 0800 4561517 Kent = 0300 424244 Monday-Friday 9am-5pm. (Voicemail service for out of office hours). If no-one is available, please leave a message and we will ring you back.
Unsure where to make your complaint? Our Complaints team will be happy to help.
No matter your question, we would love to hear from you.
We are here to help, by phone, by email or online.